Last updated: 13 November 2026
1. Introduction
These Terms of Service govern your use of the website bricomax.co.uk (Brico Outlet Tools, the “Store”) and your purchases from it. The Store is operated by Smartcox Services LLC, a limited liability company registered in the State of New Mexico, United States (New Mexico Secretary of State file no. 3180026), with its business address at 4111 Hollowtrail Drive, Tampa, FL 33624, United States (“we”, “us”). By using the website or placing an order, you agree to these terms. Contact: Bricooutlet@proton.me.
2. Eligibility
You must be at least 18 years old, or have the permission of a parent or guardian, to place an order.
3. Orders and contract
When you place an order, you are making an offer to buy. We will email an order confirmation, but the contract is formed when we dispatch your item or confirm acceptance. We may decline or cancel an order, for example because of stock issues, pricing errors or suspected fraud, in which case you will receive a full refund of any amount paid.
4. Prices and payment
Prices are shown in pounds sterling (GBP) and include VAT where applicable. We may change prices at any time, but the price displayed when you order is the price you pay. Payment is taken at checkout through secure third-party payment providers. Payments will appear on your bank or card statement under the billing descriptor BRICOMAX.
5. Delivery
Delivery is covered by our Shipping Policy, with delivery in 7 to 12 business days. Risk in the goods passes to you on delivery.
6. Cancellation, returns and refunds
Our Refund Policy applies, including refunds within 31 days of receiving your item. Your statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 are not affected.
7. Faulty goods and legal rights
Goods must be of satisfactory quality, fit for purpose and as described. If they are not, you have legal rights to a repair, replacement or refund under the Consumer Rights Act 2015.
8. Product use and safety
You are responsible for using products safely and in line with the manufacturer’s instructions. We are not liable for loss or injury caused by misuse of products.
9. Intellectual property
All website content belongs to or is licensed to Smartcox Services LLC. You may not reproduce or use it commercially without our written permission.
10. Acceptable use
You agree not to misuse the website, attempt unauthorised access, introduce malicious code, or use it for any unlawful purpose.
11. Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited under UK law, or affects your statutory consumer rights. Otherwise, our liability is limited to the price of the goods you ordered, and we are not liable for indirect or consequential loss.
12. Events outside our control
We are not liable for delay or failure to perform caused by events beyond our reasonable control, such as strikes, carrier disruption, severe weather or supply problems.
13. Privacy
Your personal data is handled under our Privacy Policy.
14. Complaints
If you have a complaint, email Bricooutlet@proton.me and we will aim to respond within 5 business days.
15. Changes to these terms
We may update these terms from time to time. The version published on the website when you place your order applies to that order.
16. Governing law
These terms, and any contract for the purchase of goods from the Store, are governed by the laws of the State of New Mexico, United States, where Smartcox Services LLC is registered. If you are a consumer resident in the United Kingdom, this choice of law does not deprive you of the protection of the mandatory provisions of UK consumer law that apply to you, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and you may bring proceedings in the courts of the part of the United Kingdom where you live.